Empire Wine - Store Policies
NOTICE: We're Changing our name to Empire Wine!
To Our Valued Customers,
As our new banner indicates , we changed our name from CapitalWine.net to EmpireWine.com . In addition to our new name, we are excited to
announce the Fall 2007 opening of Empire Wine, a wine and liquor outlet, located in Target Plaza, 1440 Central Avenue in Albany, N.Y.
We assure you that there has been no change in management and we will be providing the same products and fine services on which we have
built our reputation. Should you have any questions or concerns, please contact us at 518.434.5776 .
Sincerely,
The Team at EmpireWine.com
"Deep Discounter of Fine Wines"
YOU MUST BE 21 YEARS OF AGE OR OLDER TO ORDER FROM EmpireWine.com
Returns and Cancellations
- According to New York State Law we are unable to accept any returns on orders
- Defective merchandise can be exchanged within 30 days of receipt of order
Privacy Policies
- We will NEVER give any of your information to any other
party outside EmpireWine.com. If you have any questions please
contact us.
Shipping Policies
- You must be 21 years of age to buy wine from EmpireWine.com.
All orders must be received by an adult 21 years of age or
older.
- We do not deliver to PO, APO, or FPO box offices.
- If one or more items are not available for shipment, we will
notify you to offer substitutions or make other arrangements.
- All wines are sold in New York and title passes to the buyer
in New York. We make no representation to the legal rights
of anyone to ship or import wines into any state outside New
York. We do not apply for or obtain any permits for shipment.
The buyer assumes complete responsibility for the shipment
of wine. When placing an order, the buyer authorizes us to
send wine via a common carrier.
HOW does EmpireWine.com ship my wine orders?
EmpireWine.com will ship orders to you using a variety of carriers, namely, FedEx and UPS, depending on state availability and state regulatory requirements.
Does EmpireWine.com ship ALL YEAR ROUND?
In the event of extreme weather conditions (i.e. heat and/or cold), EmpireWine.com reserves the right to delay the release of shipments in order to maintain the high quality of products at the time of arrival.
What are the SHIPPING TIMES for Ground Services, 3 Day Air, 2nd Day Air, and Overnight service?
- Shipping times do not include Saturday and Sunday.
- Most orders ship in 1-2 business days. Many orders placed early in the day are shipped the same day. These are not guaranteed polices.
- Overnight, 2nd Day, & 3 Day Air services are available at an additional cost. Processing time is not included in these delivery times. If special delivery dates or immediate shipment is required, please contact us at (518) 434-5776.
- Shipping times vary based on which zone you are ordering from. EmpireWine.com has set up 3 separate shipping zones in order to provide the most inexpensive way to order wine online. Shipping times are from 1-7 days in transit depending on zone and locals within zones.
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